Hilton Head BMW & Mercedes Service – Keep your sunroof drains clean

We cannot stress enough how important it is to keep your sunroof drains clean and free of debris. Modern sunroof do not seal out water completely, especially the extra large panoramic glass. Normal function of a sunroof allows rain water to pass through the seal and flow into water channels and tubes designed to drain the water out of the vehicle.
Normally this water entry is not a problem, but when the drain tubes get clogged, all manner of havoc can break loose. These tubes are designed to take the water that makes it around the seal, and drain it down the front “A Pillars”, the metal channels on either side of the front windshield. Once these tubes clog, they often allow water to leak inside the car, making for a wet headliner, carpet, dash, or giving rise to all sorts of electrical gremlins.
At Import Service of the Lowcountry, when we service your vehicle, we regularly check your sunroof drains and clean them as needed. This is just one more reason that “cheap” oil changes at fast lube places are really expensive over the long term. If you drive a premium car such as a BMW, Mercedes, Porsche, Audi, or Mini Cooper, water inside of your car can be an extremely costly problem.
Feel free to stop by our shop to visit and see our workmanship or call to schedule an appointment @ 843-645-7717

Hilton Head Boxster Hilton Head Audi Service and Repair


Is Your Car Making Your Allergies Worse?

Thank you to Car Car Council for a great reminder!

Soon spring will be in the air and with it comes pollen, dust and pollutants that are drawn inside vehicles through air conditioning and ventilation systems.

Cabin air filters clean the incoming air, removing allergens, and should be replaced regularly, says the Car Care Council.

“A dirty or clogged cabin air filter can cause contaminants to become so concentrated in the cabin that passengers actually breathe in more fumes and particles when riding in the car than when walking down the street,” said Rich White, executive director, Car Care Council. “With allergy season quickly approaching, replacing the cabin air filter is a simple way for you and your passengers to breathe easier while driving.”

A restricted cabin air filter can cause musty odors in the vehicle and impair airflow in the HVAC system, possibly causing interior heating and cooling problems. Over time, the heater and air conditioner may also become damaged by corrosion. In addition to trapping pollen, bacteria, dust and exhaust gases, the cabin air filter prevents leaves, bugs and other debris from entering the heating, ventilating and air-conditioning (HVAC) system.

Cabin air filters should not be cleaned and reinstalled. Instead, they should be replaced every 12,000 to 15,000 miles, or per the owner’s manual. Most filters are accessible through an access panel in the HVAC housing, which may be under the hood or in the interior of the car. An automotive service technician can help locate the cabin filter and replace it according to the vehicle’s owner manual. Some filters require basic hand tools to remove and install the replacement filter while others just require your hands.

Import Service of the Lowcounty Very Dirty Cabin Air Filter

Hilton Head Mini Cooper Repairs

The R50 Mini Cooper is over 10 years old in the U.S. and there are tons of newer Min’s on the road well out of the warranty period. The last 2-3  years we have seen a huge influx of Mini service and repair work in the shop.

A common failure on this car is a leaking thermostat, #10 and # in the picture.

Hilton Head Mini Cooper Thermostat replacement

This week we had this little yellow guy in for repair of the thermostat.

Hilton Head Mini Cooper Specialist

Tell tale signs of a leaking thermostat include smelling coolant, hearing the fan run more often, the Service Engine Light on for low coolant, and of course seeing coolant on the ground. First thing to do if you suspect you have low coolant is to check the level. Thankfully this is easy on many Mini’s, open the hood and you can see the coolant tank, add water or coolant as necessary. Once you know you are not out of coolant, you can bring the car in to the shop.

We love working on Mini Cooper’s and would love to take care of yours!!

Import Service of the Lowcountry 843-645-7717

Fell free to call or visit the shop or visit our Facebook Page!

Hilton Head Porsche Service and Repair

Here is a picture we unfortunately see often….a Porsche Intermediate Bearing Shaft failure. This one was so bad that when we removed the transmission, the torque converter was seized to the fly wheel! Definitely a Kodak Moment. February has been the month of the Boxster, this will be the 7th one in for major work…..

Hilton Head Porsche Repair IMS Bearing South Carolina Porsche Transmission Repair shaft bearing

Hilton Head BMW Transmission Repair

Yes, it’s another BMW 7 Series with a bad transmission! If you look closely at the picture, you can see we are fixing this car for one of the dealers, the stickers are on the rear window. We were slightly surprised that the car had a bad transmission since there was no visual indication of an issue, no fluid leaking, no leaking connector, and the integrated fluid pan was fully intact. Driving the car however was an entirely different story! We were hopeful, but in the end an newly re-manufactured 7 speed unit is being installed. Kirk, our resident BMW tech seems all smiles today…….

If your BMW is having shifting issues, running problems, or just needs maintenance, we would love to help you! You can call us anytime @ 843-645-7717, or visit the shop, or check us out online here, and of course, visit our Facebook Page!

Hilton Head BMW Transmission Repair


It’s not a total loss…..saving a E32 740i BMW from the crusher!

You might remember our sad but true oil pump failure on a customer’s beloved 1993 740i, well it’s almost road ready again! We were able to find a low mileage ( 72K to be exact) donor engine to replace the destroyed M60. Frank has been busy swapping over the good parts and changing out trans mounts, motor mounts, and some hoses. Check us out on Instagram for a short video of the initial start!

Bluffton Import Specialist for Saab BMW mercedes Hilton head BMW engine repair Shop specializing in Mercedes and BMW

Avocado green 1974 Volkswagen 181 “Thing’

We have this awesome 1974 Volkswagen 181 “Thing” in this week for some work. Avocado was one of the more rare of the four colors offered. The fold down windshield, convertible top, and seating for 4 made this a very fun family car for driving around…..a perfect island car!

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Hilton Head SC 1974 VW 181 Thing mechanic